Frequently Asked Questions (FAQs)
Clear answers regarding US shipping, returns, USD pricing, and orders
Shipping & Delivery
Where does Nayallc ship?
We ship across the United States to all residential and commercial street addresses.
How much does shipping cost?
Shipping is 100% Free ($0.00 USD) on all orders with no minimum purchase required.
How long does delivery take?
Total delivery time is 4–7 business days across all US destinations (1–2 business days handling time Mon–Fri + 3–5 business days transit time Mon–Fri).
What is the daily order cut-off time?
Our order cut-off time is 12:00 AM (GMT-08:00) Pacific Standard Time (Los Angeles).
Returns, Exchanges & Refunds
Do you accept returns and exchanges?
Yes! We accept returns for both defective and non-defective products, and we accept exchanges.
What is the return window and required condition?
You have 30 days from delivery to return or exchange an item. Items must be in New only condition (unused, unassembled, and in original packaging).
How do I send a return back, and is the return label free?
Returns are handled By mail, and a prepaid return label is Included in the package, Free ($0.00 USD).
Are there any restocking fees, and how fast are refunds processed?
Restocking fees are No cost ($0.00 USD). Refunds are processed within 5 days of receiving your returned package at our Mount Pleasant, SC facility.
Company & Currency
Where is Nayallc located and what currency is used?
Our main business address is Nayallc, 328 Fern House Walk, Mount Pleasant South Carolina 29464, United States. All prices and checkouts are in USD ($).